eServices

Mobile Banking with Mobile Deposit

iTunes  Android

There’s an app for just about everything — and now there’s one that connects you to your money right from your smartphone. Keep track of your finances wherever you go with mobile banking. 

Review account history, receive alerts, pay bills, and more. Plus, with mobile deposit, simply snap a picture of your check and deposit it right into your account.

Summary
  • Fast and secure service for customers enrolled in online banking¹
  • Available to customers with personal checking and savings accounts
  • Easily keep track of your finances — even on the go:
    • View account balances
    • Review history
    • Transfer funds between accounts
    • Receive alerts
    • Pay bills
  • Available via any web-enabled cell phone or device
  • Utilize this service three convenient ways:
  • Save valuable time and effort; avoid an extra trip to a branch
Mobile Banking FAQs

Northstar mobile banking brings you convenience and safety while you bank via your mobile phone. Here are some important things to know:

  • Mobile banking is offered to our consumer deposit account customers.
  • You must be an online banking user before you can sign up for mobile banking.
  • Use our Online Education Center for tutorial instructions after you enroll.
  • Mobile web and apps are secure with 128-bit encryption that masks your sensitive information; password is required each time you log on; login process includes security questions to protect against "phishing."

FAQs

You might have some questions that we can answer about our Northstar mobile banking product:

How much does Northstar mobile banking cost?

This is a free service for our consumer deposit account customers who are enrolled in online banking. Message and data rates may apply. 

Do I need mobile web access to use Northstar mobile banking? 

No. We also offer text banking. Any mobile phone with texting capabilities can instantly view balances and recent transactions. Standard text rates apply.

What accounts can I see on Northstar mobile banking?

Northstar mobile banking will provide access to the same accounts that are viewable through online banking including checking, savings, etc.

How do I enroll in Northstar mobile banking? 

  • Log on to online banking
  • From the Options menu, choose "Northstar Mobile Banking Enrollment" and complete the form
  • A text message will be delivered to your phone with easy instructions to activate your service
  • Refer to our Online Education Center for a tutorial with detailed instructions

Is there a wait period after enrolling?

No. Once you've enrolled and activated the service, Northstar mobile banking is ready to use.

How do I log on to Northstar mobile banking?

Refer to our Online Education Center for instructions on how to log on and use Northstar mobile banking.

What do I use for my Northstar mobile banking password?

The password you use is the same as the password you use to log on to online banking. If you change your online banking password, your Northstar mobile banking password will also change.

Is Northstar mobile banking secure? 

Yes. 

Text banking security: view accounts by nicknames you set, not account numbers; no detailed personal information is sent.

Mobile web and apps security: 128-bit encryption masks your sensitive information; password is required each time you log on; login process includes security questions to protect against "phishing."

Is software required to be installed on my phone?

No software is required for Northstar mobile banking, unless you choose to download and install a compatible app.

How do I install the app?

When you sign up for Northstar mobile banking, a link is provided to download the app that is compatible with your mobile device.

Can I pay bills through Northstar mobile banking?

Yes. You must be enrolled in our online banking bill pay service to access this feature. Once enrolled, you can pay your bills right from your mobile phone or view and modify pending payments. Mobile web service is required for this level of service. Message and data rates may apply. Bill pay is not available with our text banking option.

Can I set up new payees through Northstar mobile banking?

No. You need to add new payees by logging on to our online banking bill pay service. Once they are added, you can make a payment via Northstar mobile banking.

Can I send money to individuals through Northstar mobile banking?

Yes. The Popmoney® feature offers users the ability to send money, view upcoming payments, add a new contact and view account activity. Go to the "Pay Other People" option on the payments menu.

Mobile Deposit

Snap and swipe — that’s all that stands between your check and your Northstar Bank account. Eliminate payday trips to the bank with mobile deposit, part of our suite of online banking services.  

¹Wireless carrier data rates may apply.